Some items may be eligible for a refund... however the return procedure must be followed and all returns must be authorized. At time of authorization you will be given a RMA (Return Merchandise Authorization) number. Please note that any return to us without a RMA will be refused and sent back to sender at the sender's expense.
The following items are not returnable, exchangeable or refundable:
- Anything that's worn, damaged, washed.
- Final sale items.
- Hair accessories, earrings, body and or jewelry.
- Shipping and or rush shipping charges.
NOTE: Smoking products returned due to preference will have a 15% restocking fee deducted from return. However, they may be exchanged for another item without any restocking fee.
If you receive an item damaged, the following procedure must be followed in order to be eligible for a refund:
U.S. RETURN PROCEDURE
Returns for a refund will be refunded to your original payment method (i.e. credit card or Paypal) and depending on the item, may or may not have a 15% restocking fee. Original shipping charges are non-refundable.
- Email firstname.lastname@example.org for a return authorization number.
- Once you have obtained a Return Authorization number prepare your shipment.
- Clearly write your Return Authorization number on the outside of your shipment.
- Any returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card or Paypal). Please note that original shipping charges are non-refundable.
- Ship us back the package to the address below and make sure to obtain a tracking number for your both proof and protection of the item during shipment.
Rad Hippie Returns
Order # __________
Rad Hippie Shop
We do everything we can to keep our customers happy and coming back to us for all your smoking and rad style needs... however, we do hope you understand that we simple cannot refund outside of this policy.
Keeping it real,